What information do we collect?
We collect information from you when you register as a user on our Website, place an order, use our Website, subscribe to our newsletter, respond to a survey or fill out a request form. When registering on our Website, requesting certain information or placing an order, you may be asked to submit certain information required in order to process and fulfill your request, including your name, e-mail address, company name, mailing address, phone number and/or credit card or other payment information, as appropriate.
In the course of using our Website, we automatically collect certain information about your online activity. This information includes the URL that you just came from (whether this URL is on our Website or not), which URL you go to next (whether this URL is on our Website or not), what browser you are using, and your Internet Protocol (IP) address.
If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on the Website, we may collect such information in a confidential file that will be accessible only by authorized personnel.
What do we use your information for?
We will use your information in ways that are compatible with the purpose for which it was collected or as otherwise authorized by you, including the following:
- To personalize your experience
- Your information helps us to better respond to your individual needs when using our Website.
- To improve customer service
- Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
- Your information helps us to more effectively process your transactions.
- To send periodic emails
- Your information may be used to send you information and updates pertaining to your account and your orders. It may also be used to inform you occasionally about company news, updates, and related product and/or service information. Please note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Safeguarding the Information We Collect
The security of your information is important to us. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we implement certain physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive credit information provided by our users is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database for access only by those persons having special access to such systems, and who are required to keep such information strictly confidential.
We also work to protect user information offline. All of your information is housed in secure, access-restricted areas. Only employees who need the information to perform a specific function are granted access to personally identifiable information.
ALTHOUGH STATEBOOK WILL USE REASONABLE EFFORTS TO PROVIDE ALL OF THE FOREGOING SECURITY FEATURES, AND TO TREAT ALL DATA IN ACCORDANCE WITH THE POLICIES SET FORTH HEREIN, AS WITH VIRTUALLY ANY COMPUTER SYSTEM, THERE CAN BE NO ABSOLUTE ASURANCE THAT SECURITY BREACHES WILL NOT OCCUR AND STATEBOOK HEREBY DISCLAIMS ANY LIABILITY WHATSOEVER FOR ANY SUCH SECURITY BREACHES.
In other words, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to the Website. There is no guarantee that information may not be accessed, copied, disclosed, altered or destroyed by breaches of any of our physical, technical or managerial safeguards.
You can remove, block or disable cookies using the settings in your browser. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most Websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service at firstname.lastname@example.org or (845) 383-1991.
We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Our Disclosure of Your Information
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering purchased product(s) or service(s) requested.
StateBook may also share your information with affiliates and related companies Additionally, if ownership of all or part of the business of StateBook were to change, information about you pertinent to that business segment’s operations might be assigned, transferred, or licensed to the new owner, in whole or in part. For these reasons, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.
We may collect non-personal information about how users navigate through the Website. For example, the Website may track the total number of visitors to our Website, the number of visitors to each page of our Website, browser type, and IP addresses, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and we will take reasonable steps to ensure that such aggregate data does not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Website, track users’ movement, and gather broad demographic information for aggregate use. We may also share this information with outside companies.
Third party links
Children and Minors
Children under the age of 18 are not eligible to use the Site. StateBook recognizes the privacy interest of children. In accordance with the relevant provisions of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information, including any personally identifiable information, from anyone under 13 years of age. Our Site, products and services are all directed to persons who are at least 13 years old or older.
Communications from the Website
Based upon any personally identifiable information you provide us, StateBook may send you a welcoming email to verify your username and password. We may also communicate with you in response to your inquiries, to provide the services you request and to manage your account. We may communicate with you by email or telephone.
Correction/Updating Personally Identifiable Information
We provide you with the ability to review, correct and delete any of the personally identifiable information that you have provided to us. All users of our Website may make any changes to their information at any time by logging into their account and going to the ‘Edit Profile’ page.
California privacy rights
California law permits residents of California to request certain details about the types of personal information a company has shared with third parties for the third parties’ direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. We do not share your information with third parties for the third parties’ own and independent direct marketing purposes unless we receive your permission. If you have questions about our sharing practices or your rights under California law, please contact us in writing via the addresses provided below.
Contacting the Website